Take this into the demo

AI Voice Ordering: questions to ask

From The AI Agents Report by Iterategy · iterategy.com/research/ai-agents/jobs/ai-voice-ordering/

The nine questions

Does an AI do this, or does a rule? If the answer is “when X happens it sends Y”, you are buying automation, and it should not cost AI prices.
Does it send, or does it draft? Ask for the sentence on their page that says it acts on its own.
Does it do it on its own on this plan, or on the one above? The setting that lets it act without you is often a tier up from the entry price.
What does it do with the hard cases? Ask what it holds back for you, and what happens to what it cannot resolve.
What is the cap, and what happens past it? Work out the bill at the volume you actually do, not at the included allowance.
What is the unit? Per month, per user, per location, per minute, per credit or per resolved ticket.
Who does the setup, and is it in the price?
What happens to the changes it made when I stop paying? Some tools make changes that stay only while you subscribe.
Who carries the legal side? For calling and texting customers, ask who handles consent and opt-outs.

This is one of the most autonomous jobs on the map: the AI takes the whole order and sends it to your point of sale with nobody retyping it. Check it works with the register you already use.
Most are sold through a sales call. 4 of the 15 can be bought with a sign-up form, and published plans run from $159 to $349 a month.
Ask to hear it handle the hard orders live: half-and-half, heavy modifiers, strong accents and spoken numbers such as quantities and addresses.
Drive-through ordering is sold to chains and is a separate purchase from phone ordering for one restaurant.
Almost none of these products has public reviews, so ask for a restaurant like yours you can call.