AI Chat Agent: all 17 products
Answers on your website, on WhatsApp or by text, and finishes the job: books the meeting, tracks or cancels the order, updates the shipping address, qualifies and schedules. We found 17 products that do this, from 17 companies. All 17 can be bought with a sign-up form. Of the 17, 15 publish a price. Monthly plans in US dollars run $9 to $97, typically $24.
The 17 products
| Compare | Product | What it does on its own | Built for | How you buy | Starting price |
|---|---|---|---|---|---|
| CallMissed · : India | Answers WhatsApp, SMS and website messages in the customer’s own language and completes the request. In the vendor’s words: “It answers day or night, in the language your customer uses, and writes the work onto one record.” Where it says AI does it: “An AI agent picks up the calls, WhatsApp messages, texts and emails your team misses” Source (opens in a new tab) · checked Sep 23, 2026 | Small business | Sign up yourself | Not published | |
| ChatBot.com | Answers customer questions on the website chat widget and resolves order and shipping issues using store data. In the vendor’s words: “AI Agent answers questions, recommends products, and closes sales 24/7.” Source (opens in a new tab) · checked Sep 26, 2026 | Any size | Sign up yourself | $19 a month per user | |
| Chatfuel | Replies to WhatsApp Instagram and Messenger messages, qualifies leads, sells products in the chat and books meetings on its own. In the vendor’s words: “Book meetings in WhatsApp automatically” Source for the vendor’s words (opens in a new tab) Where it says AI does it: “AI qualifies autonomously, adapts to client tone” Source for where it says AI does it (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $18 a month | |
| Chatling | Answers website visitor questions in the chat widget and carries out tasks such as lookups and bookings during the conversation. In the vendor’s words: “Deploy AI agents that respond to queries, take actions, and deliver results - no coding required” Source (opens in a new tab) · checked Sep 26, 2026 | Any size | Sign up yourself | Free tier | |
| Flyweight · : Germany | Answers Shopify shoppers in chat, tracks orders and cancels orders or updates shipping addresses on its own. In the vendor’s words: “The Flyweight AI Agent allows customers to cancel eligible orders or request shipping-address changes directly in the conversation.” Source (opens in a new tab) · checked Sep 27, 2026 | Any size, e-commerce | Sign up yourself | Free tier | |
| Landbot | Runs an AI agent on the website or WhatsApp that answers visitors, qualifies leads and books meetings without a script. In the vendor’s words: “Landbot is an AI agent and chatbot that qualifies leads and books meetings 24/7 — built and deployed by you, no code.” Source (opens in a new tab) · checked Sep 28, 2026 | Any size | Sign up yourself | €32 a month | |
| Ometrics | Chats with website visitors, captures leads and automatically tracks and reports order status for online stores. In the vendor’s words: “Let shoppers check order status instantly in chat — no login needed. Reduce where’s-my-order tickets automatically.” Source for the vendor’s words (opens in a new tab) Where it says AI does it: “Ochatbot AI’s agentic commerce guides shoppers, recommends products, handles customer support, and integrates with all web platforms to drive conversions.” Source for where it says AI does it (opens in a new tab) · checked Sep 28, 2026 | Any size, e-commerce | Sign up yourself | Free tier | |
| PatientCopilot | Answers patient questions on the practice website chat widget and books the appointment straight into the calendar. In the vendor’s words: “AI Appointment Scheduling” Source (opens in a new tab) · checked Sep 23, 2026 | Any size, healthcare | Sign up yourself | $97 a month | |
| ProProfs | Answers website visitor questions from your own content and completes tasks in your systems, such as updating a Shopify order or booking a meeting, from inside the chat. In the vendor’s words: “AI Customer Service Agent That Trains, Resolves & Acts on Every Conversation” Source (opens in a new tab) · checked Sep 26, 2026 | Any size | Sign up yourself | Free tier | |
| Quickchat AI | Answers customer questions across channels and resolves support tickets using the business’s own knowledge base. In the vendor’s words: “Enable your customers to get answers, solve problems, and take action through a natural, conversational experience.” Source for the vendor’s words (opens in a new tab) Where it says AI does it: “AI Agents handle repetitive conversations automatically” Source for where it says AI does it (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $9 a month | |
| Rep AI | Chats with shoppers on the website and other channels and resolves support questions before they turn into tickets. In the vendor’s words: “AI resolves routine issues before tickets are created” Source (opens in a new tab) · checked Sep 26, 2026 | Any size, e-commerce | Sign up yourself | Not published | |
| SetSmart | Replies to Instagram, WhatsApp and Messenger DMs, qualifies leads and books calls onto the calendar on its own. In the vendor’s words: “AI qualification, booking & follow-ups” Source (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $25 a month | |
| Social Intents | Answers website, WhatsApp and SMS questions on its own, looks up orders, books meetings and passes the rest to a person in Teams or Slack. In the vendor’s words: “AI agents handle routine questions, qualify leads, and provide support automatically” Source (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $21 a month billed annually | |
| Solvea CX Inc. | Answers chats, emails and calls, tracks orders, recommends products and books appointments for the store. In the vendor’s words: “…tracks orders, recommends products, books appointments, and provides analytics” Where it says AI does it: “Solvea is an AI chatbot and customer support platform that helps you increase sales, automate support, answers chats, emails, calls with AI voice, tracks orders, recommends products, books appointments, and provides analytics to turn conversations into conversions.” Source (opens in a new tab) · checked Sep 23, 2026 | Any size, e-commerce | Sign up yourself | Free tier | |
| Tidio | Answers customer questions on the site chat widget and handles repetitive requests like order status without a person. In the vendor’s words: “Automatically answer common questions and perform recurring tasks so your team can focus on growing your business.” Where it says AI does it: “Solve up to 67% of customer problems with Lyro - the AI agent.” Source (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $24.17 a month | |
| AiSensy · : India | Answers WhatsApp messages and completes the task behind them, such as checking an order or booking an appointment. In the vendor’s words: “Your AI can check order status, book appointments, update customer records, and complete tasks in real time.” Source (opens in a new tab) · checked Sep 23, 2026 | Any size | Sign up yourself | $50 a month | |
| Zipchat AI | Answers shoppers across website chat, WhatsApp, Instagram and Messenger and calls connected tools to complete the request. In the vendor’s words: “It sells, supports and acts on every touchpoint.” Source (opens in a new tab) · checked Sep 26, 2026 | Any size, e-commerce | Sign up yourself | $64 a month |
What to know before you buy
- Every product here finishes a task in the chat, such as booking the meeting or changing the order, not just answering the question. Many products you will meet first only answer, so ask what it can complete on its own.
- All 17 can be bought with a sign-up form, and 5 start free. Published monthly prices run from $9 to $97.
- Vendors quote the share of chats they resolve, but none says what happens to the rest. Ask who picks up the chats it cannot finish, and how fast.
- In reviews, the AI itself is rarely the complaint. Billing, cancellation and reaching a person about your account are.
More from our research
How real (from our first round of research)
The 13 we checked do more than answer the question and leave it at that. Every one publishes a sentence describing a specific thing it does without a person, and all 13 do it with nobody involved, though most also offer to pass the harder cases to you. Products that finish the job are real, but on the first page of any search you will meet more products that only answer the question. A large second group describes answering, citing sources, passing the question on and collecting leads, with no sentence about completing a task, and those were left out.
Watch for
The newer products describe how autonomous they are as a percentage rather than as a capability. One leads with resolving 87 percent of chats and people getting the rest, and no vendor publishes what happens to the chats it does not resolve.
What reviewers raise
Reviewers mostly describe the AI itself as fine. The complaints are about billing, cancellation and reaching a person about an account problem. Seven products here have no public review page we could open.
What builders say
His clients spend hours on a short list of repeat questions (what a job will cost, where an order is, whether it is in stock, when you close) and more hours working out what was already said to whom. Keeping track is the part that breaks.
Questions to ask in the demo
- Does an AI do this, or does a rule? If the answer is “when X happens it sends Y”, you are buying automation, and it should not cost AI prices.
- Does it send, or does it draft? Ask for the sentence on their page that says it acts on its own.
- Does it do it on its own on this plan, or on the one above? The setting that lets it act without you is often a tier up from the entry price.
Quick answers
How many AI products are there for answering website chats and texts?
We found 17 products from 17 companies that do this themselves. 17 can be bought with a sign-up form and 0 through a sales call.
How much does an AI Chat Agent cost?
Monthly plans priced in US dollars run $9 to $97, typically $24 a month. 15 of 17 publish a price. Check the monthly cap and what extra use costs.
Which ones are built for small businesses?
One says on its own site that it is built for small businesses: CallMissed. Most others name no size and may still suit you.
Other jobs in Customer Service
Cite this
AI Chat Agent: all 17 products. The AI Agents Report, Iterategy, 2026. https://iterategy.com/research/ai-agents/jobs/ai-chat-agent/